We had the issue because one of our vids had an audio-track. We deleted that and ever since then it’s been working fine!
(granted, we do not use audio on our screens).
Thanks, that worked!
Hey there,
the console shows following error:
“Uncaught TypeError: Cannot set property ‘value’ of null
at ds_trueDeleteTab (eval at <anonymous> (ds_admin.js:1), <anonymous>:1:41414)
at HTMLInputElement.onclick (admin.php?page=MySignage_home&PID=3:1)”
Can you make something of that?
So far we’ve tried:
– scheduling the slide to the past, the future and keep it running 24h
– set the length of play to different amounts (anything from zero to 30 seconds)
– emptying the slide completely
– adding various different sorts of media (background image, image, video etc.)
Hey again,
we are still struggling with this and it is getting very annoying cause we have to schedule all slides that we do not want to show up in the past – right now that is the only way for us to have a slide not showing up once we added it.
Can you guys give us some guidance as to what we can try to be able to delete slides again?
Thanks in advance
Alex
@Admin do you have any other idea what might cause this? We tried different Browsers as well and still had the same issue.
Thanks a lot! We upgraded to 1.5.4 but unfortunately that didn’t solve the issue. We are still unable to delete certain slides in a playlist.